Terms of use

GENERAL TERMS AND CONDITIONS OF THE DIVE SHOP DiveTec
for using the online store http://www.divetec.bg and for making purchases of goods through it

Declaration of consent for processing personal data in accordance with Art. 7 of Regulation 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL

I agree that my personal data, namely three names, address and email address, are processed by for the performance of a contract for a purchased good or ordered service, as well as for sending information and advertising messages about the products and services of Divetech EOOD. I provide my consent for the period necessary for the performance of the pre-contractual or contractual relationship between me and Divetech EOOD, and then for the shorter of: 1) the period provided for the storage of contractual documents according to the tax and accounting legislation of the Republic of Bulgaria or 2) the period of 5 years.

I am informed that I can withdraw my consent at any time by stating it on the relevant page, and that my request may not be granted if it conflicts with the fulfillment of the administrator's legal obligations or the public interest.

Declaration of agreement with the Privacy Policy of the company Divetek EOOD

The protection of personal data and the protection of the personal and financial information of our customers is of particular importance. Therefore, we process your information exclusively on the basis of applicable legislation, specifically the General Regulation 2016/670 (better known as GDPR ), the Personal Data Protection Act ( PDPA ) and the Electronic Commerce Act ( ZET ). Please review this declaration in which we inform you about the most important aspects of the processing of your data by (hereinafter We or the Company). In this declaration, we inform you about the most important aspects of the processing of your data on our website. With it, we also inform you about the terms and legal grounds for collecting, processing, storing, using, destroying and protecting your personal information, unless you give us your explicit consent to do so.

What happens to your data after you contact us?

When you write to us via the form on our website or send us an email, we store your data for the period necessary to process your request, as well as to answer your follow-up questions. We will not share this information with third parties without your explicit consent!

Storage of your data

Please note that in order to facilitate the ordering and purchasing process, as well as the subsequent execution of the contract with you, we store your IP address, as well as your name, address, email address and details of the payment method you use, such as your credit card number.

We need the data you provide to fulfill our pre-contractual or contractual obligations towards you. We do not provide this data to third parties, except for:

– the payment service provider (bank, etc.) processing the payment;

– the courier company through which we deliver your purchase (ECONT)

– our accountant;

In the event of an incomplete order, we retain the data entered for 30 days and reserve the right to periodically inform you about its status and your options as a result. In the event of a completed order and a contract executed by us, we store all data on the legal relationship until the expiration of the 10-year period provided for in Art. 12 of the Accountancy Act ( AAA ).

Using the opt-out option (so-called “Opt-out”)

If for any reason you wish to refuse the services we provide through the above cookies, you must visit this section of our site and follow the steps indicated there.

Your rights

You have the right to access your data that we process, as well as the right to rectification, erasure (the “right to be forgotten”), restriction of processing, data portability, withdrawal of consent and objection.

If you believe that our processing of your data violates the provisions on personal data protection or if you believe that your rights under these provisions have been violated in any way, you may contact the competent administrative authority. In Bulgaria, this is the Commission for Personal Data Protection.

Contact us in one of the following ways:

Divetech Ltd.
Sofia, Motopista district, block 12E
The contact form
Contact phone: +359 87 8513935

COOKIES

USE OF COOKIES ON DIVETEC.BG
This Cookie Policy aims to familiarize you with the features and appropriateness of using cookies on the divetec.bg website.

WHAT IS A COOKIE?
A cookie is a file containing a limited set of text information that a website transfers from your web browser to your device's hard drive temporarily, for the duration of your visit, or for a longer period, depending on the type of cookie. The function of cookies is to distinguish you from other users of the same website or to store certain information related to your preferences and are used by most sites to facilitate your browsing. Each cookie is unique to your browser and contains anonymous information. The content usually includes the name of the domain from which it came.

• WHAT TYPES OF COOKIES DO WE USE?
  The divetec.bg website uses the following types of cookies according to their purpose:
  Cookies related to site performance
  They collect statistical information about site traffic, including the number of visits, time spent on the site, popularity of individual pages, browsing order, repeat visits, and time of exit. This allows us to track the success of our site, as well as the effectiveness of our site. By analyzing the data, we reach solutions to improve the user experience of the site.

• PREFERRED SETTINGS
  These are cookies for storing information about the choice of language version, location and display settings according to the type of device from which you access the website. The purpose is to avoid having to re-select settings that you have already confirmed or rejected during a previous visit to the site or in the current session, thus ensuring maximum convenience when visiting the site.

• CONSUMER BEHAVIOR
  This category of cookies stores information about the decisions you make as a user. These include saving values when filling out surveys and a history of your preferences and requests for products and services we offer. This avoids the need to re-enter data and selections for your convenience.

• ADVERTISING AND MARKETING
  These cookies make it possible to personalize advertising messages on the site, as well as measure the effectiveness of advertisements and promotional campaigns. They are often placed by external advertising networks under pre-approved conditions. Advertising cookies are used to tailor advertisements and marketing campaigns to your preferences. They help you see only messages that are really interesting to you, and to avoid seeing the same advertisement every time you visit our site.
  divetec.bg uses or allows third parties to use cookies on our sites, which are mentioned above.

HOW TO DEACTIVATE COOKIES?
Please note that disabling cookies MAY RESULT IN IMPAIRMENT OF SITE FUNCTIONALITY. If you do not wish to accept cookies, you can disable them in the settings of your browser.

The following links can help you on how to disable them:

Chrome , Mozilla Firefox, Internet Explorer, Safari и iOS

I. SUBJECT MATTER AND LEGAL SIGNIFICANCE
Art. 1 (1) These General Terms and Conditions have been adopted by Divetec diving shop (hereinafter referred to as the “Supplier”) on the basis of Art. 16 of the Obligations and Contracts Act and Art. 298 of the Commerce Act and govern:
• the terms and conditions for use of the website http://www.divetec.bg (hereinafter referred to as the “Site”) by the Users of the services offered by it;
• the conditions, procedure and manner of concluding purchase and sale contracts between the Provider and the Users of the Site;
• the rights and obligations of the Supplier and the relevant Users under the purchase and sale contracts concluded between them, including the terms and methods of delivery of the ordered goods, their payment and receipt, the terms and procedures for submitting complaints and returning purchased products.
(2) Acceptance of these General Terms and Conditions by the Users of the Site is a mandatory condition for the conclusion of a purchase and sale contract between the Supplier and the respective User and for the delivery of the ordered goods.
(3) The Supplier has the right, but is not obliged, to enter into legal relationships and make deliveries to Users who have not accepted these General Terms and Conditions.
(4) Acceptance of these General Terms and Conditions by the Users is carried out by checking the box (checkbox) “I have read the General Terms and Conditions and accept them” within the registration procedure or when placing an order by a User with “guest” status on the Site and after the User has entered the personal data required by these procedures.
(5) The General Terms and Conditions are published in a prominent place on the Site and are available to every visitor.
(6) The publication of goods on the Site is considered a public invitation to submit a relevant offer to the Supplier for the conclusion of a purchase and sale contract within the meaning of Art. 290, para. 1 of the Commerce Act.
(7) Checking the box “I have read the General Terms and Conditions and accept them” within the registration procedure or when placing an order by a User with “guest” status on the Site creates an irrefutable presumption that:

1. The User has read the General Terms and Conditions before accepting them and that he accepts them. By checking the box (checkbox) “I have read the General Terms and Conditions and accept them”, the User makes an electronic statement within the meaning of the Electronic Document and Electronic Signature Act, by which he declares that he is familiar with these General Terms and Conditions and accepts them.
2. The User has expressed consent to conclude a distance selling contract/contracts (In case the User has the status of a “consumer” within the meaning of the Consumer Protection Act)

Consumer Protection Commission
Address: 1000 Sofia, 4A Slaveykov Square, floors 3, 4 and 6,
tel.: 02 / 980 25 24
fax: 02 / 988 42 18
hotline: 0700 111 22
Website: www.kzp.bg

Competition Commission
Bulgaria
Sofia 1000, 18 Vitosha Blvd.
Phone: (02) 935 61 13
Fax: (02) 980 73 15
Website: www.cpc.bg
7. Registration under the Value Added Tax Act No. BG 131398101

II. SITE FEATURES
Art. 3. The Site is an electronic store, accessible at the Internet address http://www.divetec.bg, through which Users have the opportunity to conclude contracts for the purchase, sale and delivery of the goods offered on the Site, including the following:
1. To register and create a profile to browse the Site and use the additional services for providing information;
2. To submit purchase orders as “guests” on the Site, without prior creation of a customer profile for the User;
3. To review the goods, their characteristics, prices and delivery terms;
4. To conclude contracts for the purchase and sale and delivery of the goods offered by the Site;
5. To make any payments in connection with the contracts concluded with the Site, according to the electronic means of payment supported by the Site.
6. To receive information about new goods offered by the Site;
7. To make electronic statements in connection with the conclusion or performance of contracts with the Site through the interface of the Site page, accessible on the Internet;
8. To be notified of the rights arising from the law, primarily through the interface of the Site's page on the Internet.
Art. 4. The Supplier delivers the goods and guarantees the rights of the Users, as provided for by law, within the framework of good faith, accepted in practice, consumer or commercial law criteria and conditions.
Art. 5. (1) Users conclude a contract for the purchase and sale of the goods offered by the Site through the Provider's interface, accessible on its website at http://www.divetec.bg. The contract is concluded in Bulgarian and is stored in the Provider's database.
(2) By virtue of the contract for the purchase and sale of goods concluded with the Users, the Supplier undertakes to deliver and transfer ownership to the User of the goods specified by him through the interface. Users have the right to correct errors in entering information no later than sending the statement for concluding the contract with the Supplier (Sending the order confirmation in accordance with Art. 9, para. 7 of these General Terms and Conditions).
(3) The Supplier shall provide appropriate, effective and accessible means for identifying and correcting errors in the entry of information before the statement for the conclusion of the contract is made, as follows: The possibility is provided for: removing an item in the shopping cart; adding items to the shopping cart; increasing or decreasing the ordered quantity of a certain item; changing the delivery address or the selected payment method.
(4) Users pay the Supplier a fee for the delivered goods in accordance with the terms and conditions set out on the Site and these general terms and conditions. The fee is the price announced by the Supplier at the address of the Site on the Internet.
(5) The Supplier has the right to unilaterally change the prices indicated on the Site, and the price change is valid only for contracts concluded after its announcement on the Site.
(6) The prices under paragraph 4 do not include the transport costs of delivery, which are charged and paid by the User in addition to the indicated prices.

(7) The Supplier delivers the goods requested by the Users within the terms and under the conditions set by it on the Site page and in accordance with these general terms and conditions.
(8) The public invitation sent by the Supplier through the Site pursuant to Art. 290, para. 1 of the Commercial Code is valid until the quantities of the relevant goods are exhausted.
Art. 6. (1) The User and the Supplier agree that all statements between them in connection with the conclusion and performance of the purchase and sale contract may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Commerce Act.
(2) It is assumed that the electronic statements made by the Users of the site were made by the persons indicated in the data provided by the User upon registration, if the User has entered the relevant username and password for access.
III. REGISTRATION FOR USE OF THE SITE. CUSTOMER STATUS OF “GUEST” ON THE SITE
Art. 7. (1) In order to use the Site for concluding contracts for the purchase and sale of goods, the User must enter a username and password for remote access chosen by him.
(2) The Site also provides the opportunity for Users with "guest" status to place orders, in which case a customer profile, name and password are not generated for the User.
(3) The name and password for remote access are determined by the User by completing online registration on the Site, in accordance with the procedure specified therein.
(4) By filling in his/her data and clicking the button “I have read and accept the General Terms and Conditions” (as part of the procedure for registering a customer profile or submitting an order by a User with “guest” status on the Site), the User declares that he/she is familiar with these general terms and conditions, agrees with their content and undertakes to unconditionally comply with them.
(5) The Provider confirms the registration made by the User by sending an email to the email address specified by the User. An account is created for the User and a contractual relationship arises between him and the Provider.
(6) When registering, the User undertakes to provide correct and up-to-date data. The User undertakes to promptly update the data specified in his registration in the event of any change.
IV. TECHNICAL STEPS FOR CONCLUSION OF A PURCHASE AND SALES AGREEMENT
Art. 8. Users primarily use the interface of the Supplier's website to conclude purchase and sale contracts for the goods offered by the Supplier on the Site.
Art. 9. Users conclude the purchase and sale contract with the Supplier according to the following procedure:
(1) Registration on the Site and provision of the necessary data, if the User has not yet registered on the Site (orders from Users with a registered customer account) or placing a purchase order by a person with “guest” status on the Site (orders from Users with “guest” status on the Site).
(2) Logging into the system for placing orders on the Site by identifying with a name and password, respectively, by using the procedure for submitting orders by Users with "guest" status on the Site;
(3) Selecting one or more of the goods offered on the Site and adding them to a list of goods for purchase.
(4) Selection of goods from the list of goods for purchase, for which a purchase and sale contract is to be concluded.
(5) Provision of data for delivery;
(6) Choice of method and time for payment of the price.
(7) Order confirmation, which has the legal meaning of an offer from the User to the Provider.
(8) Acceptance of the User's offer by explicit electronic statement of the Provider.
V. CONCLUSION, CONTENT AND STORAGE OF THE CONTRACT
Art. 10. (1) The purchase and sale contract between the Supplier and the User is considered concluded at the moment when the Supplier confirms the User's order by electronic message to the User. The order confirmation is sent to the electronic address specified by the User upon registration as a client, respectively – upon submission of the order. The order confirmation has the legal meaning of acceptance of the offer made by the User pursuant to Art. 290 of the Commercial Act.
(2) The concluded purchase and sale contracts are stored in the Supplier's database. Upon request by the User, the Supplier provides the concluded purchase and sale contract to the e-mail address specified during the User's registration. The specific parameters of each purchase order submitted to the Supplier are available from the User's client account, and in the case of orders from Users with "guest" status on the Site) they are indicated in the order confirmation.
(3) The Supplier and the Users conclude separate purchase and sale contracts for the goods requested by the Users, regardless of whether they are selected with one electronic statement and from one list of goods for purchase.
(4) The supplier may deliver together and simultaneously the goods ordered under the separate purchase and sale contracts.
(5) The rights of the Users in relation to the delivered goods are exercised separately for each purchase and sale contract. The exercise of rights in relation to a delivered good does not affect and has no effect on the purchase and sale contracts of other goods. In case the User has the status of a consumer within the meaning of the Consumer Protection Act, the exercise of the right to withdraw from the purchase and sale contract of a particular good does not affect the purchase and sale contracts of other goods delivered to the consumer.
Art. 11. When exercising the rights under the purchase and sale contract, the User is obliged to accurately and unambiguously indicate the contract and the goods in respect of which he exercises the rights.
Art. 12. (1) The user may pay the price for the individual purchase and sale contracts at once when placing the order for the goods (in advance) or upon their delivery.
(2) The advance payment is made via the User's credit card.
(3) In case the User has chosen to pay for the goods upon receipt, the payment is made at the time of delivery by a courier company via cash on delivery and includes the price of the goods and transportation costs.
(4) The ordered goods can only be received from:
– the buyer – respectively individualized according to the data from the customer account or the relevant purchase order;
– a person authorized by the buyer to receive the goods with the order itself;
– a person who is expressly authorized by the buyer to receive the goods with a duly written power of attorney;
– a person who explicitly confirmed the authenticity and identity of the ordered goods and agreed to pay for them in cash on behalf of the buyer.
(5) In the event that a person under paragraph 4 is not found at the address specified in the order within the delivery period or access and conditions for delivery of the goods are not provided within this period, the Supplier shall be released from its obligation to deliver the goods subject to the purchase order.
(6) In case the User confirms his/her wish to receive the ordered goods and after the expiry of the delivery period, he/she is not found at the address, he/she shall bear the costs of the additional delivery at his/her own expense. The costs of the second delivery shall be paid upon receipt of the goods, together with the total amount for the order and the first delivery.
(7) Upon receipt of the goods, the person under paragraph 4 shall sign a document certifying receipt of the delivery.
VI. SPECIAL CLAUSES APPLICABLE TO PERSONS WHO HAVE THE CAPACITY OF CONSUMER WITHIN THE MEANING OF THE CONSUMER PROTECTION LAW
Art. 13. The rules of this Section VII of these general terms and conditions apply only to Users who, according to the data provided for the conclusion of the purchase and sale contract or upon registration on the Site, can be concluded to be consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts. (hereinafter referred to as “Users-Consumers”)
Art. 14. (1) The main characteristics of the goods offered by the Supplier are defined in the profile of each product on the Site.
(2) The price of the goods, including all taxes and fees, is determined by the Supplier in the profile of each product on the Site.

(3) The methods of payment, delivery and performance of the contract are determined in these general terms and conditions and the information provided to the User-consumer through the Site.
(4) The information provided to Users-Consumers under this article is current at the time of its visualization on the Site before the conclusion of the purchase and sale contract.
Art. 15. (1) The User-Consumer agrees that the Supplier has the right to accept advance payment for the contracts concluded with the consumer for the purchase and sale of goods and their delivery.
(2) The User-Consumer independently chooses whether to pay the Supplier the price of the goods before or at the time of their delivery.
Art. 16. (1) The user-consumer has the right to withdraw from the distance contract or the off-premises contract, without giving any reason, without owing compensation or penalty and without paying any costs, with the exception of the costs provided for in Art. 54, para. 3 and Art. 55, within 14 days, starting from the date of:

1. conclusion of the contract – in the case of a service contract;

2. acceptance of the goods by the consumer or by a third party other than the carrier and indicated by the consumer – in the case of a sales contract, or:

a) where the consumer has ordered many goods with one order, which are delivered separately, from the date on which the consumer or a third party, other than the carrier and indicated by the consumer, accepts the last good;

b) in the case of delivery of goods consisting of multiple lots or parts, from the date on which the consumer or a third party, other than the carrier and indicated by the consumer, accepts the last lot or part;

c) in contracts for regular delivery of goods, which takes place over a certain period of time, from the date on which the consumer or a third party, other than the carrier and indicated by the consumer, accepts the first goods;

(2) The right of withdrawal under paragraph 1 shall not apply in the following cases:

– for the delivery of goods and provision of services, the price of which depends on fluctuations in financial markets, which the Supplier is not able to control;
– for the delivery of goods made according to the requirements of the User-Consumer or upon his individual order;
- for the delivery of goods which, due to their nature, cannot be returned or are subject to rapid deterioration, or there is a risk of deterioration of their quality characteristics;
– for the delivery of audio and video recordings or software products printed by the user;
– for the delivery of newspapers, magazines and other periodicals.
(3) Where the Supplier has not fulfilled its obligations to provide information, as set out in Article 54 of the Consumer Protection Act, the User-Consumer shall have the right to withdraw from the concluded contract within three months from the date of receipt of the goods. Where the information under this paragraph is provided to the User-Consumer within the withdrawal period, the withdrawal period shall commence from the date of its provision.

(4) In the event that the User-Consumer decides to return the goods, it is highly recommended that the Inviter-Consumer notify the Supplier for the purpose of a more correct and complete discussion.
(5) In the event that the User-Consumer exercises his right of withdrawal under para. 1, the Supplier is obliged to refund the amounts paid in full no later than 30 calendar days from the date on which the User-Consumer exercised his right of withdrawal from the concluded contract. The costs of returning the goods shall be deducted from the amount paid by the User-Consumer under the contract, unless the User-Consumer has returned the goods at his own expense and has notified the Supplier thereof.
(6) The user-consumer is obliged to preserve the goods received from the Supplier, their quality and safety during the period under paragraph 1.
(7) The user-consumer may exercise his right to withdraw from the contract with the Provider by sending a written statement to the Provider at the address indicated above.
Art. 17. (1) The delivery time of the goods is determined for each good separately upon conclusion of the contract with the User-Consumer through the Site.
(2) In case the User-consumer and the Supplier have not set a delivery time, the delivery time of the goods is 30 working days, starting from the date following the sending of the order through the Site.
(3) If the Supplier cannot fulfill the contract due to not having the ordered goods, it is obliged to notify the User-Consumer thereof and to refund the amounts paid by him within 30 working days from the date on which the Supplier should have fulfilled its obligation under the contract.
(4) In the cases under para. 3 of this Article, the Supplier may deliver to the User-Consumer goods or services of the same quality and price, when this possibility was expressly provided for before the conclusion of the contract or in the contract itself. In this case, he shall notify the consumer in a clear and understandable manner of the change in the performance of the contract.
(5) When, under the conditions of paragraph 4, the Supplier performs otherwise than what is due and the User-Consumer exercises his right to withdraw from the concluded contract, the costs of returning the goods shall be borne by the Supplier, of which he shall notify the User-Consumer.
Art. 18. The Supplier undertakes to comply with all requirements established in Bulgarian legislation regarding the labeling, advertising and sale of goods through the Site.
VII. PERFORMANCE OF THE CONTRACT
Art. 19. (1) The Supplier shall deliver and hand over the goods to the User within the period specified upon conclusion of the contract.
(2) If the period under paragraph 1 is not explicitly agreed upon between the parties upon conclusion of the contract, the Supplier shall deliver and hand over the goods within a reasonable period of time, but no later than 45 days.
Art. 20. (1) The User must inspect the goods at the time of delivery and handover by the Supplier and, if they do not meet the requirements, immediately notify the Supplier.
(2) If the User does not notify the Supplier in accordance with paragraph 1, the goods shall be deemed to be approved as complying with the requirements, except for hidden defects.
Art. 21. The Supplier does not undertake any obligation to provide service for the goods.
Art. 22. For cases not regulated in this section, the rules for commercial sales set out in the Commercial Act shall apply.
VIII. PROTECTION OF PERSONAL DATA
Art. 23. (1) The Provider protects the personal data of the Users, which became known when filling out the electronic form for submitting a purchase order. In compliance with the applicable legislation and the clauses of these General Terms and Conditions, the Provider may use the personal data of the Users solely and exclusively for the purposes stipulated in the contract – acceptance and execution of orders and contact with the Users in case of problems arising related to the order. The Provider guarantees that the said data will not be provided in any form to third parties or used for purposes other than those described above, except with the express written consent of the User or if the information is required by a competent state authority within the framework of its powers by law.
(2) The user account of a specific User may be deleted from the database along with the information attached to it at any time upon request by the User.
(3) The Provider takes measures to protect the User's personal data in accordance with the Personal Data Protection Act.
(4) For reasons of security of the Users' personal data, the Provider will send the data only to the e-mail address that was specified by the Users at the time of registration.
(5) The Provider has the right to store data in the User's terminal communication device, unless the latter explicitly expresses his disagreement to this. The User's disagreement may be expressed at any time.
(6) The User or Consumer agrees that the Provider has the right to send electronic messages to the User at any time, including a newsletter or offers to purchase goods, as long as the User is registered in the Provider's e-store.
(7) By accepting these General Terms and Conditions, the User expressly consents within the meaning of Art. 6, para. 1 and para. 4 of the Electronic Commerce Act to receive commercial communications under para. 6 of this article.
(8) The User agrees that the Provider has the right to collect, store and process data about the User's behavior when using the Provider's e-store.
Art. 24. (1) At any time, the Provider has the right to require the User to identify himself and to verify the authenticity of each of the circumstances and personal data declared during registration.
(2) In the event that for any reason the User has forgotten or lost his/her access password, the Site provides the opportunity to generate a new password and to change the forgotten password.
IX. AMENDMENT AND ACCESS TO THE GENERAL TERMS AND CONDITIONS
Art. 25. (1) These general terms and conditions may be amended by the Provider, of which the latter will notify all Users of the Site in an appropriate manner.
(2) The Provider and the User agree that any additions and amendments to these general terms and conditions will be effective against the User in one of the following cases:
A. after explicit notification by the Provider and if the User does not declare within the 14-day period provided to him that he rejects them; or
B. after their publication on the Provider's website and if the User does not declare within 14 days of their publication that he rejects them.
C. with its explicit acceptance by the User through his profile on the Provider's website.
(3) The User agrees that all statements of the Provider in connection with the amendment of these general terms and conditions will be sent to the e-mail address specified by the User upon registration. The User agrees that e-mails sent pursuant to this article do not need to be signed with an electronic signature in order to be effective against him.
Art. 26. The Provider publishes these general terms and conditions at http://www.divetec.bg/bg/pages/terms together with all additions and amendments thereto.
X. TERMINATION
Art. 27. These general terms and conditions and the contract between the User and the Provider shall be terminated in the following cases:
– upon termination and declaration of liquidation or declaration of bankruptcy of one of the parties to the contract;
– by mutual consent of the parties in writing;
– in the event of the objective inability of one of the parties to the contract to fulfill its obligations;
– upon seizure or sealing of the equipment by government authorities;
– in the event of deletion of the User's registration on the Site. In this case, concluded but unfulfilled purchase and sale contracts remain in force and are subject to execution;
Art. 28. The Provider has the right, at its own discretion, without prior notice and without owing compensation, to unilaterally terminate the contract in the event that it establishes that the User is using the Site in violation of these general terms and conditions, the legislation of the Republic of Bulgaria, generally accepted moral standards or generally accepted rules and practices in e-commerce.
XI. RESPONSIBILITY
Art. 29. The User undertakes to indemnify and hold harmless the Provider from legal claims and other claims of third parties (regardless of whether they are justified or not), for all damages and expenses (including attorneys' fees and legal costs) arising from or in connection with (1) failure to fulfill any of the obligations under this contract, (2) violation of copyright, production, broadcasting rights or other rights to intellectual or industrial property, (3) unlawful transfer to other persons of the rights granted to the User, for the term and under the terms of the contract and (4) false declaration of the presence or absence of the status of a consumer within the meaning of the Consumer Protection Act.
Art. 30. The Provider is not liable in the event of force majeure, random events, Internet problems, technical or other objective reasons, including orders of the competent state authorities.
Art. 31. (1) The Provider is not liable for damages caused by the User to third parties.
(2) The Provider is not responsible for the time during which the Site is unavailable due to force majeure.
(3) The Provider is not liable for damages resulting from comments, opinions and publications under the products, news and articles on the Site, including for damage to the health of Users as a result of such comments, opinions or publications.
Art. 32. (1) The Provider shall not be liable in the event of overcoming the security measures of the technical equipment and resulting in loss of information, dissemination of information, access to information, restriction of access to information and other similar consequences.
(2) The Provider is not liable in the event of concluding a purchase and sale contract, providing access to information, loss or change of data resulting from false identification of a third party who presents himself as the User, if it can be judged from the circumstances that this person is the User.
XI. OTHER CONDITIONS

Art. 33. (1) The User and the Supplier undertake to mutually protect their rights and legitimate interests, as well as to protect their trade secrets that have become their property in the process of performing the contract and these general terms and conditions.
(2) The User and the Provider undertake, during and after the expiration of the contract period, not to make public any written or oral correspondence conducted between them. The publication of correspondence in printed and electronic media, Internet forums, personal or public websites, etc. may be considered public.
Art. 34. In the event of a conflict between these general terms and conditions and agreements in a special contract between the Provider and the User, the clauses of the special contract shall prevail.
Art. 35. The possible invalidity of any of the provisions of these general terms and conditions shall not result in the invalidity of the entire contract.
Art. 36. For issues not settled in this contract, related to the implementation and interpretation of this contract, the laws of the Republic of Bulgaria shall apply.
Art. 37. These general terms and conditions shall enter into force for all Users on October 1, 2014.

You can only place your orders online and they can only be delivered to you via a courier company.