The purpose of this page is to explain to you the personal data protection policy of the Internet site, located at: http://www.divetec.bg.
The document does not present the privacy policy of third party partners of Divetec Dive Shop. Customers of our shop are encouraged to familiarize themselves with the privacy policies of Divetec Dive Shop related websites or the policies of our subcontractors or suppliers when presented to them.
In case you have any questions regarding the policy presented below, please contact us by e-mail aqualung.sofia@gmail.com or by phone +359 878513935
We would like to once again welcome you to our online diving equipment store Divetec Dive Shop. In order to help you feel safe on our pages, Divetec Dive Shop has taken a number of measures to protect your personal data necessary to make purchases remotely when using our websites. Our goal is to provide you with maximum shopping convenience.
The Divetec Dive Shop privacy and security policy will inform you of the following:
What personal data is collected by this website?
How is the collected information used?
With whom do we share collected information?
How can I access, change or delete personal data submitted by me?
What information will be disclosed if required by law?
What are cookies and how do we use them?
What security procedures are in place to prevent the loss, misuse or alteration of the information we administer?
PROTECTION OF PERSONAL DATA
What personal data is collected by this website?
When you visit Divetec Dive Shop, you do so for the purpose of obtaining information about the products and services we offer, and possibly making a purchase of a product or service offered by us. For the purposes of normal product browsing, Divetec Dive Shop does not collect personal data within the meaning of the Personal Data Protection Act (PDPA). The purchase of a product or service, however, implies the conclusion of a contract between you and DAYVTEK EOOD. As the operator of this online store. This is a distance selling contract within the meaning of the Consumer Protection Act (CPA). In order to implement this contract, and the necessary user registration, a certain set of personal data must be collected. As an example, we can specify the names of the person making the purchase, their tax address and delivery address, as well as all the necessary data for issuing an invoice. In addition, Divetec Dive Shop could request from you data facilitating the execution of the contract such as e-mail address, fax or telephone. Our web servers also record a number of technical data about your visit, such as IP address, which pages you visited, etc. Although this data does not constitute personal data within the meaning of the GDPR, we consider it necessary to notify you.
How is the collected information used?
The information we collect is used solely for the purposes of providing the goods and services you have requested or for the goods and services that we believe would be of interest to you. The analysis of this data helps to improve the content and services provided by Divetec Dive Shop or to notify you of problems with the fulfillment of your orders or of changes to our websites.
With whom do we share collected information?
In order to carry out the activity inherent in this type of website, and in order to be able to deliver the products and services you are looking for, it is inevitably necessary to share a certain set of data with third parties. These could be service providers when processing your orders, such as suppliers, importers of goods (when the goods under a consignment contract are physically sent to the end customer directly by the importer), third parties charged with the financial and accounting processing of orders and the documentation related to them, as well as third parties charged with technical functions in the maintenance of the servers of Divetec Dive Shop. In the event that you, as a customer, have agreed to this, the data provided by you could be used by us to carry out surveys, send catalogs or Internet newsletters and e-mail letters to help you choose the desired goods or services from you, as well as for participation in raffles, etc. Whenever possible, in our contracts with third parties we specify that the latter have no right to distribute the provided personal data, except for the purposes intrinsically necessary for the performance of the concluded contract. Some of these individuals may have their own privacy policies to provide additional protection. In the event such policies are presented to you, we encourage you to familiarize yourself with them.
How can I access, change or delete personal data submitted by me? if you are a registered user of Divetec Dive Shop, you can administer a large part of the data specified during your registration. However, for security purposes, some elements of your registration information cannot be changed online and it is necessary to contact us in order to verify your identity before we can make the requested changes. The registration form will also give you the opportunity to exercise control over the use of your e-mail address, allowing you to refuse the receipt of messages other than those intrinsically necessary to complete the order. Unfortunately, due to a number of regulatory requirements, we are required to keep a register and maintain an archive of your purchases and other activities related to the use of this site. However, you can always take advantage of the rights granted to you by the AZLD.
What information will be disclosed if required by law?
If required by law, we would be required to provide some or all of the information we have about you to law enforcement or other governmental institutions or persons authorized by law. The information will be provided upon presentation of a court order or other legally established document issued by a competent authority. In all cases we will require written documents, evidence of the identity of the person representing the relevant authority and will take the necessary steps to establish the legitimacy of the order.
What are cookies and how do we use them?
A cookie is a block of text contained in a file automatically saved on the hard drive of the user's computer by the website visited by the user. Such cookies are not capable of independently providing information (such as name and address) that can be used to identify an individual user, unless the data in the cookie is linked to similar information, such as that contained in an online registration. Divetec Dive Shop uses cookies to monitor the navigation of site users on our pages. This helps us identify ways to improve the services offered. Divetec Dive Shop also uses so-called "session cookies", which are a means of identification used between your internet browser and our server, which helps to perform tasks such as remembering the contents of the user's cart, etc. This cookie is stored for a certain period in case the time set for the user session expires or the user returns to make a purchase within this time.
Dear Customers,
We would like to inform you that the Divetec.bg team will be on holiday break for the Easter holidays on the following dates:
April 10 (Friday) and April 13 (Monday).
We will not be processing orders and inquiries on these days.
All requests made during this period will be reviewed and processed from Tuesday, April 14, 2026.
💐We thank you for your trust and wish you a Happy Easter!
Dear Customers,
We would like to inform you that the Divetec.bg team will be on holiday break during the period:
from December 24, 2025 (Wednesday) to January 4, 2026 (Sunday) inclusive.
We will not be processing orders and inquiries during this period.
All requests made during this interval will be reviewed and fulfilled after January 5, 2026.
Thank you for your trust and we wish you a Merry Christmas and a healthy and successful New Year 2026!
🎄✨🎁

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