In the event of a defective product or other similar problems being delivered, we will replace the product as soon as possible and will cover the replacement costs. In such a situation, please send the product back in its complete set and undamaged packaging. In the event of a defect occurring during use, the replacement is carried out at the discretion of an employee/manager, and it is possible that the product will be sent to the manufacturer for confirmation of the warranty. In case of other problems, please do not hesitate to contact one of our associates.
In case you are not satisfied with the products you received from us, you can return them within 7 days. Please contact Divetec.bg before returning any goods delivered by us to clarify the conditions for this. The items must be in a complete set with intact packaging. When replacing a product delivered in the wrong size, due to the customer's fault, an exchange for the same product may be made, provided that the product has not been used and is in the original intact packaging. For other problems, please do not hesitate to contact one of our associates.
Dear Customers,
We would like to inform you that the Divetec.bg team will be on holiday break for the Easter holidays on the following dates:
April 10 (Friday) and April 13 (Monday).
We will not be processing orders and inquiries on these days.
All requests made during this period will be reviewed and processed from Tuesday, April 14, 2026.
💐We thank you for your trust and wish you a Happy Easter!
Dear Customers,
We would like to inform you that the Divetec.bg team will be on holiday break during the period:
from December 24, 2025 (Wednesday) to January 4, 2026 (Sunday) inclusive.
We will not be processing orders and inquiries during this period.
All requests made during this interval will be reviewed and fulfilled after January 5, 2026.
Thank you for your trust and we wish you a Merry Christmas and a healthy and successful New Year 2026!
🎄✨🎁
